Support Triage Bit
Beantwoordt 60% van tickets autonoom.
Leest inkomende tickets, herkent intent, beantwoordt of escaleert. Leert van elke menselijke correctie.
See what changes for you
Describe your situation and see how this Bit fits your operation. Nothing is stored or sent — this runs entirely in your browser.
Live in three steps
- 01
Install into your workspace
Support Triage Bit is added to your workspace from the Bit Store. No integration project, no implementation partner. It runs on a single workspace, so one operator can install it and be productive the same day.
- 02
Point it at your own context
You give it the context it needs for the work it does — starting with intent classifier. It reads your workspace memory, so it does not ask twice.
- 03
Let it run and review the output
Every run costs 3 credits and lands in your workspace with the reasoning attached. You approve, adjust or reject — the Bit never ships anything irreversible on its own.
What this Bit takes over
- Intent classifier
- Knowledge base
- Tone matcher
- Escalation rules
Questions before you install
What does one run of Support Triage Bit cost?
Each run costs 3 credits. Credits come with your plan, so there is no separate licence and no per-seat fee for this Bit.
Which plan do I need for this Bit?
Support Triage Bit sits in the Bootstrap OS layer. It runs on a single workspace, so one operator can install it and be productive the same day.
What does it actually deliver?
Leest inkomende tickets, herkent intent, beantwoordt of escaleert. Leert van elke menselijke correctie. In practice that means first-response times that stay flat when volume spikes.
Can it act without me approving first?
No. Anything irreversible — sending, publishing, paying, contracting — requires an explicit confirmation from you. The Bit prepares the work and shows its reasoning; you decide whether it ships.
Where does my data live?
Inside your own workspace. The Bit reads the workspace memory you give it access to, writes its output back there, and every run is logged in the audit trail. Your data is never used to train a shared model.
What can I ask it on day one?
Start with the work it already knows: Intent classifier; Knowledge base; Tone matcher.
Install your first operator
Start with one Bit, one function, one measurable result. Add layers when it proves itself.